Dunzo’s B2B logistics arm, D4B joins ONDC to offer hyperlocal assistance across the network


Dunzo’s B2B logistics, Dunzo for Business (D4B), backed by Reliance Retail, has partnered with Open Network for Digital Commerce (ONDC) to provide last-mile delivery services to businesses across the network.

Reliance Retail-owned last-mile logistics provider Grab.in has integrated its platform with ONDC, marking Reliance’s formal entry into the much-hyped network. 

D4B has a fleet of more than 75,000 delivery partners that connect more than 20,000 merchants with customers. The company is backed by Venture Catalysts and angel investors like Nitish Mittersain, Founder of Nazara Technologies.

Kiko Live started life as an influencer-led video and live trading platform. It now uses its live trading technology in a business-to-business model, where it connects local sellers to the app and helps them conduct video calls and live streams with customers and take orders. It also offers payment and delivery solutions.

Kiko Live claims to have 10,000 registered sellers across categories such as food, stationery, cosmetics and electronics. The company said it plans to be on the platform by September. 

Dalvir Suri, Co-founder of Dunzo and Head of D4B, said, “Our services to more cities and will become the backbone for intra-city delivery in the Indian e-commerce ecosystem.”

T Koshy, CEO of ONDC, said, “This partnership will accelerate our efforts to make last mile logistics accessible to a wider audience of buyers and sellers. across India.” 

Alok Chawla, Co-founder of Kiko, said, “Kiko Live’s integration with ONDC means that sellers listed on the app will be searchable across the network.”

Chawla added, “E-commerce is growing rapidly in India. However, only a limited number of large and organized retailers have benefited so far. Small sellers and retailers have consistently expressed their concerns about market bias, which ONDC is a great solution to support business growth for the smallest retailers and make them equal players in the digital retail space.”

Smaller players such as live video shopping and sales app Kiko Live have also integrated with ONDC, the executive said.

The network aims to launch in 100 cities by the end of August. It is accepting vendors, logistics providers and payment partners. ONDC is looking to fight the dominance of e-commerce giants Amazon India and Walmart-owned Flipkart by bringing unorganized retailers online.

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