In 2024, the National Cybersecurity Institute (INCIBE) managed a total of 97,348 cybersecurity incidents in Spain, 16.6% more than the previous year. Of these, around a third affected companies, forcing many organizations to take urgent measures to protect their operations and comply with new European digital resilience regulations.
One of the most costly effects for companies is the need to replace hardware unplanned. Critical vulnerabilities in routers, firewalls or servers, as well as regulatory decisions or the withdrawal of support by manufacturers, They force equipment to be replaced within short deadlines and under strong budgetary pressure.
Starting from this reality, FNT Software wanted to highlight the need to have tools that allow total visibility and react quickly to unforeseen failures.
5 keys to react to unforeseen failures
The procedures of Installation, Movement, Addition and Change (IMAC) They are designed for planned operations. However, in the event of critical unforeseen failures or an urgent replacement order, these protocols prove insufficient. Unplanned replacements often affect multiple sites and suppliers at the same time, creating a level of complexity that companies are not always prepared to manage.
In the event of critical unforeseen failures or an urgent replacement order, these protocols prove insufficient.
According to industry estimates, the average cost per hour of downtime of IT systems can exceed 250,000 euros in large companies. Added to this are the possible regulatory sanctions derived from regulations such as NIS2 or DORAwhich require organizations to demonstrate responsiveness and traceability in their IT processes.
In this way, according to FNT Software, the determining factors to successfully face a crisis of this type are:
- Centralized and updated inventorywhich allows you to accurately identify the affected equipment and its impact on the services.
- Defined Workflows for Emergencieswith clear, auditable and adaptable processes to the magnitude of the incident.
- Real-time dashboardswhich provide visibility on the status of projects, available resources and possible bottlenecks.
- Well-defined roles and customizable milestoneswhich ensure efficient coordination between teams.
- Post-incident analysiswhich facilitates the incorporation of improvements to response protocols.
“Even the most robust IT infrastructures can be overwhelmed by unforeseen events. The key is not only to react, but to anticipate, have total visibility and clear work flows that allow you to act quickly and safely when the unexpected happens,” he highlights. Stefan Kühn, computer documentation specialist at FNT Software.
