Telefónica is advancing its commitment to offering more and better services to customers with the launch in Spain of a managed cybersecurity solution designed specifically for the midmarket segment (understood as those organizations that have between 150 and 1,000 devices).
Designed and operated through its Telefónica Tech business unit, it is a pioneering MxDR service that allows detection and response to threats arising in any corporate system (including workstations, servers, identities, cloud, mail and network) by combining CrowdStrike’s Falcon platform with its own network knowledge and the operation carried out from Telefónica’s Security Operations Centers (SOC).
Telefónica permanently monitors the client’s systems
Through this service, structured in three modalities (Essential, Advanced and Premium), Telefónica permanently monitors the client’s systems, detects threats through the analysis of analysts from its global network of SOCs, who complement their capabilities with the real-time analysis and automation based on artificial intelligence of the Falcon platform to offer unified visibility, real-time detections, faster investigations and greater efficiency, and investigates the origin and real scope of each incident to respond actively, containing the attack.
Alejandro Ramos, director of cybersecurity at Telefónica Tech, explains: “With the launch of this new service we reinforce our purpose of becoming the best access route for citizens, companies and public administrations to digital technologies, since we help clients protect the continuity of their business against cyber threats without the need to invest in expert personnel, processes or complex technologies.” And he adds: “Our MxDR service does not send alerts to clients warning them of a possible threat, but rather the client receives the situation resolved by an expert team or the instructions to solve it in the shortest possible time and in the most effective way so that they can continue focusing on their business.”
Telefónica Tech’s new service continuously monitors, detects, investigates and responds to threats that occur on any client system.
This new cybersecurity service managed by Telefónica’s SOC experts also contributes to customers’ business continuity in the face of cyber threats and is aligned with European regulatory requirements and regulations such as NIS2 (obliges essential or important companies to implement security measures and incident notification) and DORA (obliges financial entities to establish measures to resist, detect and recover from cyberattacks and information technology interruptions).
With this service, Telefónica strengthens the cybersecurity of companies belonging to the midmarket, which often become the target of cybercriminals as they lack their own SOC and an expert team dedicated to protecting cyber threats that can paralyze business activity. In 2025 alone, the National Cybersecurity Institute (INCIBE) detected more than 122,000 cybersecurity incidents, 26% more than in 2024, with malware (including ransomware attacks that block systems or files and ask the affected person for a financial ransom to return the information) being the most recurrent.
