Arbentia has presented at a press conference its results by 2024, with a global turnover of 18.5 million euros, which represents a growth of more than 50% compared to the previous year. This achievement underlines the continuous success of the company, which since its foundation in December 2013 has experienced sustained and organic growth, without resorting to mergers or acquisitions.
In just over a decade, the consultant has grown up to a team of 180 employees and delegations in six autonomous communities. The company has maintained an annual increase in 25%results, consolidating as a reference in the deployment of Microsoft management solutions and in the implementation of artificial intelligence projects in various sectors.
Among the most prominent milestones of 2024, it has reinforced its specialization in solutions and services adapted to specific markets and problems, expanding its sector technological offer and consolidating its presence in northern Spain with new delegations in the Basque Country and Navarra. The company has also advanced significantly in the deployment of emerging technologies such as artificial intelligence, whose democratizing impact is accelerating its adoption in the Spanish market.
«In 2024, we have continued to strengthen our commitment to help organizations transform digital disruption into tangible business opportunities. We align ourselves with global innovations and act as a connector to land them to the specific needs of the national market, with a close and flexible approach, ”says Daniel Taboada, CEO of Arbentia.
Objectives and strategies for 2025
Facing 2025, Arbentia has proposed ambitious goals, such as an increase in the business of 27% and the improvement of their profitability margins. According to Daniel Taboada, the achievement of these objectives will depend on the innovative capacity of the organization and the increase in productivity by adopting artificial intelligence throughout the value chain.
Specialization is one of the pillars of the consultant’s strategy. The company offers an extensive catalog of solutions and applications based on the Microsoft ecosystem, covered by advanced tools for the integral management of the project life cycle to specific applications for sectors such as the sale and rental of machinery, the real estate field, the Warehouse management, quality and documentary control. These applications take advantage of the capabilities of the low code and advances in mobility to facilitate the profitable digitalization of processes in a wide range of sectors.
Rbentia presents results by 2024 and analyzes its objectives and strategies for the new exercise. Since its inception as an entrepreneur
Adoption: Transforming strategies
Arbentia has implemented various strategies for the adoption of co -ilot in Microsoft 365 and Dynamics 365, including the configuration of security policies, licensing and training by departments. In addition, they have developed specific guides to maximize the use of co -pilot in SharePoint for document management and collaboration.
Generative the
The company is also enhancing efficiency with its co -pilot studio, which includes:
- Assistance bots: We implement advanced conversational bots that automate customer service 24/7, respond in Microsoft products, manage technical incidents and facilitate service reserves. These bots are fully integrated with Teams, SharePoint and CRM systems to offer custom customer history responses.
- Autonomous agents: We develop intelligent agents that supervise and optimize critical business processes. These agents perform automatic documentation checks at SharePoint, monitor the quality of data in Dynamics 365 and execute automated workflows for repetitive tasks, improving the precision and operational efficiency.
Impact of artificial intelligence
Artificial intelligence is playing a crucial role in the digital transformation of companies. According to a Gartner report, 75% of all interactions with B2B customers are expected to be managed by CRM platforms that incorporate AI and advanced automation. Arbentia is at the forefront of this trend, offering solutions that integrate generative, data and technologies of Microsoft 365 to optimize operations and face challenges such as the increase in costs, the disruption in global value chains and the need to integrate channels Customer service.
Bet on local talent
Another of the consultant’s pillars is his commitment to talent. With offices in Madrid, Galicia, Canary Islands, Cantabria, and since 2024, in the Basque Country and Navarra, the company collaborates closely with studies centers to incorporate young talent into the organization. Arbentia invests in the redesign of study programs and in the internal and personalized development of its professionals. “Our talent policies have allowed us to reach employee rotation ratios much lower than the average of the sector,” says Taboada.
In 2025, they plan to launch several new digitalization solutions, aligned with their current offer, with the aim of increasing productivity throughout the value chain through the adoption of artificial intelligence. With its focus on innovation and talent, Arbentia is well positioned to continue leading digital transformation in Spain and beyond.
