BBVA and Kyndryl have renewed their technological agreement creating two joints in Spain and Mexico, through which services will be provided. Thanks to this agreement, the bank will improve customer user experience, invest in talent and guarantee stability, safety, resilience and robustness of its technological operations.
This alliance between BBVA and Kyndryl combines the experience and knowledge of BBVA with the latest technological innovations and operational practices offered by Kyndryl, to improve the bank’s leadership position in the financial industry.
The main objective of this collaboration between BBVA and Kyndryl is to ensure the optimal management of the Bank infrastructure systems with the highest standards of quality, service and safety, allowing the bank to respond to the new regulatory developments and new market trends. The alliance also incorporates artificial intelligence capabilities for uses such as optimizing operations and anticipating incidents.
BBVA and Kyndryl improve user experience
This technological alliance will not only allow to focus on improving the user experience, and offering our customers a continuous, reliable and safe service, but also in guaranteeing the stability and robustness of technological operations. This collaboration model between BBVA and Kyndryl positions the bank to lead, boost and accelerate the transformation of the financial sector, taking advantage of the latest operational technologies and practices to follow the avant -garde.
The main objective of this collaboration between BBVA and Kyndryl is to ensure the optimal management of bank infrastructure systems
“This agreement between BBVA and Kyndryl is a clear sample of how we understand alliances in BBVA: relationships that go far beyond the classic supplier -client scheme. Kyndryl becomes a strategic partner that will help reinforce our ability to operate with the highest levels of resilience, flexibility and efficiency, in an environment in which market trends, technological and regulatory Speed, ”said Carlos Casas, global engineering director (CIO).
“We are very proud that an entity of BBVA’s international relevance has trusted Kyndryl and its technological consulting services, Kyndryl Consult, to work side by side with its team to support the continuous transformation of its systems. Technological suppliers of the world to create more value for their customers. ”
