Celonis has just added new solutions to its platform to enhance enterprise AI and process intelligence, with the aim of reinventing and continuously improving business operations. As Daniel Brown, Chief Product Officer at Celonis, explained, “for AI to really work, it is necessary to identify the right use cases, redesign business processes and coordinate agents, together with existing personnel and systems,” he stated.
“Our enhanced capabilities enable our customers and their partners to create AI and process intelligence solutions that elevate their operations to unprecedented levels of efficiency and agility.”
The main feature is that the Celonis Process Intelligence Platform extracts raw data from systems, applications and devices within and between companies. Enrich this data with customers’ unique business context to create a real-time digital twin of operations through the Process Intelligence Graph, thereby strengthening process intelligence. In addition to PI Graph, Celonis Process Intelligence Platform offers capabilities to analyze, design and operate automated processes and agents, effectively integrating AI and process intelligence into business operations.
The platform’s innovations offer a multi-modal digital twin that powers operations based on artificial intelligence and process intelligence, enabling the creation of scalable intelligent solutions.
Multimodal digital twin of operations
Customers can create a more complete picture of business operations with enhancements to the Process Intelligence Graph, which enable them to gather more types of data, from more sources, faster, optimizing process intelligence. Integrate data lakes without data duplication, using Celonis Data Core (widely available). Get data and feed process intelligence into data lakes with two-way copy-free integrations. Now available for Databricks as well as Microsoft. Among the advantages are:
Create a richer, more complete digital twin. Connect desktop actions—whether keystrokes, mouse clicks, or scrolling—to business processes through enhanced AI-powered Task Mining and Task Discovery capabilities, bolstering real-time process intelligence. Integrate unstructured data such as PDF files, semi-structured data such as emails, and data from outside the organization with Celonis Networks, further contributing to process intelligence.
Integrate business architecture plans with operational reality in real time. This ensures that IT and AI departments understand which systems are used for each activity, allowing them to make decisions based on actual performance and process intelligence.
Enrich the digital twin faster with more than 60 predefined objects and events, as well as new AI assistants for data extraction and modeling, optimizing the process intelligence of organizations.
Celonis offers advanced capabilities to continuously analyze, design and operate scalable processes powered by AI and process intelligence
AI-powered operations
Celonis offers advanced capabilities to continuously analyze, design and operate modular processes powered by AI and process intelligence:
OCPM: Introducing new Object-Centric Process Mining (OCPM) capabilities, Performance Spectrum, Instance Explorer, and the Object-Centric Performance application, to help customers identify problems at the intersection points of processes, where failures often occur. For example, ensuring smooth transitions between transportation, storage, packaging and shipping of final products.
Orchestration Engine: Extending the orchestration engine to coordinate AI agents along with people and systems as it executes end-to-end processes. It is now widely available as a core capability of the process intelligence-based Celonis platform.
Process Intelligence MCP Server: Launch of the world’s first Model Context Protocol (MCP) server designed for process intelligence, to provide AI agents with the dynamic operational context they need to make relevant decisions and effective actions.
