AENOR and Microsoft have sealed an alliance to promote innovation in different sectors, integrating generative Artificial Intelligence (AI) into the solutions that AENOR offers. In addition, they will collaborate in the creation of a certification for the ethical and responsible management of AI, based on international regulations, such as ISO/IEC 42001:2023 on AI management systems, and supported by Microsoft technology.
This certification will be in line with European legislation on AI (EU Artificial Intelligence Act). The agreement will also allow the group’s companies to improve their digitalisation and modernise their customer service.
“Society trusts AENOR to identify organizations committed to values that are important to everyone. AI is transforming our lives and it is essential that it is developed with ethical criteria. The collaboration between AENOR and Microsoft will boost companies seeking to adopt responsible AI,” explains Rafael García Meiro, CEO of AENOR, who expressed that
For his part, Alberto Granados, president of Microsoft Spain, added that “this alliance reinforces our shared vision of a future where technological innovation and generative AI improve efficiency and quality in multiple sectors. Together, we will develop advanced digital solutions based on ethical and responsible AI.”
AENOR and Microsoft: Generative AI
The agreement includes the incorporation of generative AI into the company’s services, which will allow it to optimize the internal creation of products and offer faster and more efficient responses to its clients. Microsoft will provide the technological infrastructure necessary for AENOR to continue advancing in its digital transformation, a process that the organization began seven years ago. This transformation includes the digitalization of its conformity assessment, training, distribution of regulations and business consulting services.
In addition, they will work together to develop a certification based on ethical and responsible AI risk management, in compliance with European regulations and based on Microsoft’s Responsible AI Principles, which are also aligned with EU legislation.
With this alliance, AENOR will incorporate generative AI into its products, services and solutions, with the aim of providing a faster and more efficient response to its clients.
By using Microsoft Azure, both entities are committed to creating secure and reliable AI systems, ensuring the protection and correct management of data. The service company’s data will be protected by Microsoft’s EU Data Boundary, which ensures that personal data is managed within European territory.
On the other hand, with Spain positioning itself as one of the preferred destinations for digital nomads, both companies will explore new opportunities to continue strengthening the attractiveness of cities such as Malaga for this segment, taking advantage of their capabilities and talent.
Additionally, as part of the collaboration, a customized program for the adoption of Microsoft 365 Copilot will be deployed, tailored to the specific needs of the organization and with the aim of improving its operational efficiency. The implementation will also ensure the proper protection and management of AI data and applications.
This agreement reflects the joint commitment of AENOR and Microsoft to promote quality, safety and sustainability in business management, closing competitiveness gaps and contributing to sustainable development through innovation and digital transformation.
