Hitachi Energy has strengthened its collaboration with Celonis, the enterprise artificial intelligence company specialized in reinventing business operations, to accelerate the use of artificial intelligence across its global operations, improve efficiency, strengthen supply chain resilience and contribute to the development of essential electrical infrastructure in critical environments.
This collaboration is an important part of AI Nexus™, Hitachi Energy’s company-wide transformation program that combines industry expertise, data, analytics and artificial intelligence to improve operations and decision-making. As demand for electrical infrastructure grows, driven by electrification, industrial growth and AI-based data centers, manufacturers face increasing pressure to expand capacity, manage complex supply chains and shorten delivery times.
Combining Hitachi Energy’s industrial expertise with Celonis’ process intelligence enables teams to turn operational data into actionable insights, anticipate risks, resolve bottlenecks and make decisions faster.
“AI generates the most value when it is connected to the real functioning of a company, and that is a vision we share with Celonis,” says Urs Dogwiler, Chief Transformation Officer and Head of Lumada Business at Hitachi Energy. “Through AI Nexus, we combine our extensive industry experience with trusted data and AI to redefine the way we work. Celonis helps our teams anticipate supply risks, act faster and improve delivery performance, making AI a practical driver of operational excellence.”
“Hitachi Energy is applying artificial intelligence to one of the most important infrastructure challenges in the age of electricity,” said Bastian Nominacher, co-founder and co-CEO at Celonis. “By integrating artificial intelligence into the operational context of Hitachi Energy processes, we can help teams identify risks early, coordinate actions across complex workflows, and accelerate the construction of critical infrastructure.”
Integration of AI into industrial operations
Hitachi Energy, Hitachi Digital and Celonis, together with technology and transformation partners such as Databricks and Microsoft, have established an architecture that enables scalability and integration of their digital systems, operational data and AI capabilities.
Celonis Context Model brings together information from all Hitachi Energy business systems, providing operational context that enables AI agents and process automation to identify dependencies, anticipate disruptions, and recommend actions. For example, an AI agent built into Celonis Process Intelligence can help Hitachi Energy teams anticipate supply disruptions, identify production-critical materials that are at risk of delays, and recommend measures to protect production continuity.
Hitachi Energy’s industrial expertise with Celonis process intelligence turns operational data into actionable insights
These applications reduce manual effort and improve responsiveness in increasingly complex industrial operations. Wider deployment of AI-based optimization is expected to help improve productivity, efficiency and profitability, as well as facilitate the execution of Hitachi Energy’s growing order book.
Boosting critical electrical infrastructure
This collaboration aims to translate advances in artificial intelligence into quantifiable industrial results, combining technology with the expertise of people who design, manufacture and supply critical infrastructure. For Hitachi Energy, artificial intelligence is about providing the capacity, speed and efficiency needed to support the expansion of power systems around the world.
Hitachi Energy and Celonis will share the findings of this collaboration at Celosphere 2026. For more information, visit Celosphere.
