Accenture and Databricks are helping organizations around the world unlock the full potential of their enterprise data and scale adoption of AI applications and agents. As part of a strategic expansion of their alliance, the companies launch the Accenture Databricks Business Group, with a focus on helping clients adopt Databricks as their core data and AI platform. Together, they will help customers leverage the latest Databricks innovations, such as Lakebase for serverless Postgres databases built for AI, Genie for any employee to converse with their data, and Agent Bricks for developing high-quality AI agents built on enterprise data.
Organizations struggle to scale AI due to fragmented data and legacy infrastructures that isolate information and slow innovation. To make a real impact, companies need a unified database and industry knowledge to centralize governance, move AI from experimentation to production, and make data, applications, and AI agents more accessible to teams across the organization. Accenture and Databricks help close the gap between data potential and business performance by combining the Databricks platform with global industry expertise, making it easier to build and scale AI applications and agents.
“With Databricks, we are helping clients modernize their database so they can build, scale and govern AI applications and agents with confidence,” said Julie Sweet, president and CEO of Accenture. “Accenture’s reinvention experience and Databricks platform help accelerate the move from experimentation to production, safely scaling AI that generates real business results through the use of AI agents.”
“AI has reached a point where business impact is the only metric that matters,” says Ali Ghodsi, CEO and co-founder of Databricks. “More companies are using Lakebase to create operational databases that can scale with AI agents and Genie to put AI in the hands of every employee. Our work with Accenture allows us to help more organizations deploy AI agents safely and responsibly so they can achieve the results that matter most to them.”
Generating value for customers
Accenture and Databricks are already helping clients such as Albertsons Companies, one of the largest food and drug retailers in the United States, deliver an agentic solution based on AI agents to reinvent pricing intelligence. Combining retrospective analysis, prospective intelligence and explainability, a “digital twin” of the merchant brings hyper-precision to the retailer. This insight drives margin expansion and revenue growth through a carefully balanced strategic category plan and tactical promotion calendar, supported by AI agents.
“Albertsons Companies is committed to leading the future of intelligence in retail through purposeful investments in technology and AI,” said Anuj Dhanda, executive vice president and chief technology and transformation officer at Albertsons Companies. “By strategically partnering with technology leaders like Accenture, Databricks and OpenAI, we are harnessing the power of our data and applying AI-based solutions and AI agents to operations, enabling our teams to make smarter, faster and more consistent decisions, while strengthening our customer value proposition and better serving more than 36 million customers in stores and online every week.”
BASF is a German multinational and the largest chemical company in the world. Working with Accenture and Databricks, BASF has developed an internal digital assistant, FOX, for the Finance and Control functions. Built on the Databricks platform, FOX is designed to act as an AI agent-based digital companion that brings structure, guidance and clarity to daily work, rather than adding another standalone tool.
“We worked together with Accenture and Databricks to create a digital assistant that understands our processes and supports our colleagues,” explains Alican Polat, head of divisional AI at BASF. “Today, FOX answers questions when they are asked. In the future, FOX will evolve by incorporating AI agents that can independently analyze data, detect patterns earlier, and prepare insights even before someone requests them.”
Train employees
Global pharmaceutical company Kyowa Kirin International (KKI) is committed to strong data management and governance to ensure ethical and compliant practices. Accenture and Avanade helped KKI modernize its data infrastructure using Databricks Lakehouse and a Medallion architecture to empower employees with accurate and timely data and insights, also facilitating future deployment of AI agents.
Accenture and Databricks help close the gap between data potential and business performance
“We wanted to become a data-driven organization, and we knew that the power of data starts with trust. Once you start believing in your data, there is no limit,” says Sudeep Gupta, Chief Data Officer at KKI. “Now, Accenture is helping us explore what we can do and how we can use the Databricks platform, including AI agents, to continue innovating and improving patient outcomes.”
The Accenture Databricks Business Group
The Accenture Databricks Business Group will be supported by more than 25,000 Databricks-trained professionals, including the largest group of certified people in the ecosystem. Through this new group, the companies will be able to help more companies scale Lakebase, Genie, Agent Bricks and Lakehouse within their technology environments to democratize data, AI and AI agents. Together, the companies are focused on delivering the following capabilities to customers around the world:
• Databases reimagined for the AI era: Help more companies use Lakebase as a lever to develop an open, scalable transactional database designed for building AI applications and agents.
• Put data and AI in the hands of all teams: Help data teams implement and scale Genie, Databricks’ conversational AI assistant, making it easier to interact with data and use AI agents for decision making.
• Multi-agent systems for the enterprise: Support organizations in developing production-ready AI agents that reason about their enterprise data. Companies are moving from individual chatbots to multi-agent systems, reporting a 327% increase in these systems in just four months.
• Sector-specific solutions: adapt data, AI and AI agent use cases to different sectors, including financial services, retail, healthcare, telecommunications and the public sector, to address challenges and opportunities specific to each industry.
• Multi-cloud flexibility: Enabling companies to scale Databricks on their preferred cloud, also facilitating the efficient deployment of AI agents, accelerating time to value and optimizing costs, resilience and governance.
• Data migrations and modernization: Help companies move from legacy systems to Databricks for unified data management and governance that facilitates the adoption of AI agents.
Accenture and Databricks have also recently launched a university program across India to train final year students from top engineering institutions who will join Accenture upon graduation, preparing them to work with advanced technologies such as AI agents and create value for clients from day one. This initiative supports Databricks’ commitment to invest $250 million in India over the next three years.
Accenture has been recognized as Databricks’ Global SI Partner of the Year for seven consecutive years, reflecting the alliance’s strength in delivering industry-leading solutions, accelerating client transformation, and driving client success through the use of AI and AI agents.
