Business cyber resilience is no longer a matter reserved for technical teams. Today, with the emergence of Generative AI, companies are looking for tools capable of translating complex tasks into simple conversations. In this context, Commvault has taken a decisive step by presenting its Model Context Protocol (MCP) servera technology that allows resilience to be managed through conversational interfaces with AI assistants such as ChatGPT Enterprise or Claude.
Far from being limited to a technical advance, this release redefines how employees interact with data protection systems. The proposal is clear, make the conversation become the new interface of digital resilience. The user can request a backup, check the status of a recovery, or even automate critical tasks with simple natural language instructions, all within the company’s security and compliance boundaries.
Conversation as a new interface of resilience
Commvault’s MCP server acts as a bridge between enterprise systems and generative AI assistants, allowing teams to communicate with the technology infrastructure as if they were communicating with a co-worker. The difference is that, behind this message exchange, the AI executes real actions, from configuring backups to checking the status of a recovery.
“With this kind of AI simplicity, we can spend less time on routine tasks and more time strengthening our resilience strategy. It’s as easy to ask the assistant to take care of a backup or check the status of a recovery as we would ask it to compose an email or summarize a report,” he says. Christopher N. Collavice president of Information Technology and director of Information Systems at B&G Foods.
For Johnny Yuresearch director of IDCCommvault’s proposal makes an important difference in the practical application of artificial intelligence, “Commvault’s conversational AI is a pragmatic application of GenAI for data protection. It does not seek to replace the human, but rather optimize the interface between the tool and the user.”
“With this kind of simplicity of AI, we can spend less time on routine tasks and more time strengthening the resilience strategy”
Beyond conversation, towards agentic resilience
Commvault’s advancement doesn’t stop at natural communication. As explained Pranay Ahlawatthe company’s director of technology and AI, the next step is what they call agentic resiliencea model where AI can safely act on behalf of teams. “By adopting the Model Context Protocol, we are providing companies with the foundation to automate recovery and protection flows within the NIST framework, with access control, auditing and traceability,” he highlights.
This evolution allows us to imagine a scenario in which AI not only assists, but also anticipates incidents and executes preventive measures with human supervision. At a time when automation and security must advance hand in hand, Commvault’s approach is committed to responsible AI, based on risk policies and with full control over every action taken.
Security, privacy and compliance when using GenAI
The adoption of generative assistants in corporate environments has raised concerns about the handling of sensitive data. Commvault addresses this challenge with a security by design approach. All interactions with Commvault Cloud occur through the MCP server, which controls authentication, access, and encryption. The company emphasizes that it does not use customer data to train external AI models, and that the information remains under company privacy and security policies.
This protection model guarantees traceability and regulatory compliance, without sacrificing usability. In practice, this translates into a simple experience for the user and a secure environment for the organization.
Availability
Early private access to the MCP server will be available in November during the event Commvault SHIFT 2025with a public phase planned for early 2026 and general availability in spring of the same year.
