Ingram Micro, a world leader in technology distribution and IT services, has signed an agreement with Uniway Technologies, expanding the channel’s capabilities with a wide range of infrastructure and managed services. Specifically, these are services associated with data centers, cloud computing, storage, backup and disaster recovery, provided from infrastructure located in Spain.
With this agreement, Ingram Micro expands its offering of cloud infrastructure and managed services in Spain. For partners, it represents the opportunity to incorporate new capabilities, tackle larger projects and develop recurring business, relying on an infrastructure and technical organization already operational, without giving up their brand or control of their clients.
“The objective is for partners to be able to tackle new projects and respond to the needs of their clients without having to invest in their own infrastructure or develop all the technical capabilities necessary to operate it,” says Alberto Pascual, Executive Director at Ingram Micro. “This offering combines infrastructure, managed services, cybersecurity and specialized support for business platforms. Each partner can select the services they need, integrate them with their own offering and market them under their brand, maintaining control of the relationship with the client.”
Infrastructure in Spain and digital sovereignty
Uniway has a main data center and a backup data center, both located in Spain, from which it provides infrastructure and operation services to companies.
This infrastructure allows customers to know where their systems and data are hosted, who manages them, and what mechanisms are in place to protect, recover, or move them when necessary.
The services can be adapted to the needs of each project and securely connect with the platforms and infrastructure that the client already has in place.
In addition, they offer an alternative to launch projects without waiting for the acquisition or delivery of new equipment. Companies can temporarily use Uniway’s infrastructure and, when they have their own hardware, move systems through a planned migration, without becoming permanently tied to the service.
24/7 operation without own infrastructure
Offering 24/7 data center services requires redundant infrastructure, specialized personnel, monitoring and security measures, which represents a significant investment.
With Uniway, partners can offer these services without assuming that entire structure, relying on an operational infrastructure 365 days a year, certified in ISO 27001 and in accordance with the National Security Scheme (ENS). The offer also includes backup and disaster recovery (DR) services, adapted to the needs of each project.
Ingram Micro accompanies its partners by providing the necessary tools to market and manage services
The collaboration allows us to expand the offer with specialized services in SAP, Oracle, Microsoft SQL Server and VMware.
Partners can access Uniway technical support when they need it, combine it with their own teams and tackle more complex projects, expand their business and maintain their commercial identity, with the technical and operational support of Uniway.
OneVision: service management and business control
OneVision is Uniway’s digital platform that allows partners to configure, contract and manage services in independent environments that guarantee commercial confidentiality.
It facilitates the control of costs, prices, margins and recurring income, as well as the monitoring of incidents and support. In addition, it allows you to offer customers a personalized self-service portal with the partner’s brand.
Ingram Micro accompanies its partners in incorporating into the model, providing the necessary tools to market and manage services.
