Kyndryl today announced the expansion of its solutions offering around Copilot for Microsoft 365, with the aim of accelerating the incorporation of AI in work environments. Under the name “Microsoft Gen AI for the workplace”, this new proposal is aimed at helping its clients optimize the use of Copilot in Microsoft 365.

In this way, relying on its experience in the implementation of enterprise AI, Kyndryl will collaborate with its clients to develop efficient use cases that integrate Copilot in Microsoft 365, thus facilitating the deployment of these services by coordinating key aspects such as data management ( including Microsoft Purview functions), interface design and reporting for continuous improvement.

“With more than three decades of experience delivering data services, providing advanced security capabilities, and managing complex technology environments, we are well positioned to work together with Microsoft to help organizations confidently deploy services.” of Copilot for Microsoft 365 at scale and positively impact their businesses,” says Ivan Dopplé, Global Practice Leader at Kyndryl Digital Workplace Services.

Kyndryl: Copilot for Microsoft 365 with AI

Kyndryl services for Copilot in Microsoft 365 are designed to adapt to each client’s unique AI strategies and needs. Through Kyndryl Consult, experts offer a full range of services ranging from advice and management to co-creation and transformation, through strategic consulting and ongoing support. In direct collaboration with clients, Kyndryl consultants analyze goals and opportunities to identify the most appropriate use cases aligned with the business objectives of each organization.

This approach, based on prior consultation, includes workshops that explore the value of Copilot, helping companies maximize the performance of Copilot’s AI capabilities in Microsoft 365. The workshops ensure that organizations have the skills necessary techniques and that all prerequisites are met, in addition to addressing aspects related to information governance.

Kyndryl has developed these new services based on its vast experience and knowledge gained during its own digital transformation and the implementation of Copilot. According to an internal survey, 95% of Kyndryl employees report saving at least 20 minutes a day just searching for content. By integrating capabilities specific to each business environment, Kyndryl expects the return on investment in Copilot for Microsoft 365 to become a competitive advantage for its customers.

Since Kyndryl was established as an independent company, Microsoft has been its main strategic partner globally. Both companies continue to collaborate closely, expanding key areas of innovation such as modernization, governance and artificial intelligence, generating new multi-million-dollar revenue opportunities and better business outcomes for their clients.