Liferay, manufacturer of the digital experience platform designed to offer maximum flexibility, has held the fifth edition of its Customer Summit under the motto “A turning point in our history.” The event served as a stage to announce its commitment to governed artificial intelligence and modularity as the axes of a strategy designed to give organizations control over their technology and data.
«Governed artificial intelligence is the foundation on which we are building our strategy. Our modular and open source architecture allows organizations to adopt it at their own pace, integrating the models that best meet their needs without compromising security or technological sovereignty,” said Beatriz Escobar, General Manager of Liferay for Spain and Portugal.
This positioning connects directly with the priorities of the European Union in terms of digital sovereignty and governed artificial intelligence. While the EU AI Act establishes a global standard based on traceability, transparency and human oversight, Liferay ensures that data always remains under customer control, that organizations can integrate any AI model without depending on a single supplier and that artificial intelligence management is supported by ISO/IEC 42001 certification.
Capabilities to control business technology
Making this vision possible requires an architecture that does not impose a single adoption path. For this reason, Liferay has opted for a modular model that allows each organization to incorporate the capabilities it needs, when it needs them, without giving up control over its technology. The launch of Liferay CMS Headless in April 2026, the company’s first independent product in its more than twenty-year history, represents the first milestone of this strategy. It is a platform designed for organizations looking for independent content and multi-channel management without needing to adopt a complete DXP platform.
The Headless CMS is the first in a series of solutions that Liferay will present over the coming months, with the aim of offering modular entry points to the ecosystem adapted to the needs of each organization. Among the new features will be Liferay AI Hub, Liferay Data Platform, and Content Marketing Platform.
“This proposal is designed to cover the entire customer journey, from the first point of contact to post-sales and services. Our objective is to increase the productivity of IT teams, give real autonomy to marketing teams and convert the performance of the platform into a direct business lever,” said Emmanuel Di Matteo, VP of Global Sales at Liferay.
The digital experience applied to the market
The event brought together clients from the industrial, financial, insurance, educational and public sectors who shared their digital transformation projects, from migrations and management of global platforms to their experience in the adoption of artificial intelligence in digital experiences. The public sector also had a prominent role, with cases of modernization of citizen services and an institutional opening by Ignacio Azorín González, general director of Digital Strategy of the Community of Madrid, who stressed that the European commitment to transparency, privacy and human supervision of AI is a competitive advantage, and that there can be no strategic autonomy without technological autonomy.
Among the cases of digital platform management on a global scale, four projects were protagonists. AENA presented how its platform is evolving towards a unified digital experience, enabling reusable capabilities that give real autonomy to business teams after the migration of more than one hundred global portals addressed in the previous edition. Roca Group showed how it managed more than 140 websites in 45 languages and more than 20 brands around the world, reducing deployment time from 18 months to just 3 days.
They were joined by Grifols, which presented its centralized model for managing global digital channels as a reference for scalability and brand consistency in multiple markets, and SABA Aparcamientos explained how it faced the jump from Liferay Community to Liferay Enterprise without interrupting the operation of a multi-country environment with active eCommerce.
Finally, in the financial and insurance sector, VidaCaixa analyzed the evolution of its Aporta+ platform as a lever for transformation in the field of complementary social security.
Liferay DXP, strategic ally of the public sector
The digital transformation of the public sector was also present in this edition. The National Police presented one of the most unique projects at the event, WebPol, a corporate intranet that guarantees that all its officials access the information they need from anywhere in Spain with the highest security standards. For its part, the Principality of Asturias showed the progress of its public management modernization strategy begun in 2020, with Liferay DXP as a platform that is transforming the relationship between the administration and citizens towards a more proactive and close model. And the University of Barcelona talked about its transition from the on-premise environment to the cloud.
The event brought together clients from the industrial, financial, insurance, educational and public sectors who shared their digital transformation projects
The event also hosted the round table “From digital transformation to applied artificial intelligence”, in which representatives of Acció; CASA47, state housing and land company; and Grupo Social ONCE talked about the projects they have built on Liferay, the learning they have entailed and how they are approaching the incorporation of artificial intelligence in a real and responsible way in their digital strategy.
In this fifth edition, Liferay has been sponsored by 17 of its partners: ALTIA, Ayesa, Babel, Capgemini, hiberus, Indra Group, Inetum, Izertis, Mimacom, NTT Data, Oesia, Plexus Tech, Ricoh, Seidor, VASS, VML The Cocktail and ZYLK.
