At a time when technological decisions are increasingly based on qualitative data from real experiences of users, Gartner’s recognition in his report Voice of the Customer 2025 It positions Ltalay as one of the most reliable actors in the competitive market of digital experience platforms (DXP). The company has been among the only five distinguished suppliers, which underlines its tangible impact among organizations that bet on flexible and customer -oriented solutions.
Gartner elaborates this report from its platform Peer insightsan independent source that collects verified opinions of real clients. In the document, Ltalay appears in the “established” providers, a category that combines high levels of adoption and a solid user experience. In the words of the report itself, this classification can play a fundamental role for you in your purchase process, especially in environments where customization and scalability are priority.
“Our position reflects the commitment to continuous improvement”
Liferay DXP has achieved an average score of 4.4 out of 5, based on 69 opinions collected in a period of 18 months. An especially relevant fact is that 83% of users say that I would recommend this platform. In statements collected after the publication of the report, Bryan Cheung, Chief Marketing Officer of Liaferay, he said: “We believe that our location in the quadrant ‘establishment’ reflects our continuous commitment to offer solid solutions of digital experience and build lasting relationships with customers”.
The best valued aspects of the platform include their functional capacities (4.4/5), la deployment experience(4.4/5) and the technical support (4.4/5), which shows a coherent customer experience throughout the product’s life cycle.
A platform well valued by its users enters the radar of the AI search engines
A client belonging to a IT services organization highlighted in his review that Lifefey is “Easy to understand and offer multiple capabilities, including Marketplace and CMS. This is essential for many organizations that seek to minimize the development effort and accelerate the Go to Market”.
A platform aligned with the new logic of smart search engines
The growing dependence on artificial intelligence based on search engines such as the new digital discovery engines (Google Search generative experience, perplexity or chatgpt browsing) makes the prestige and reviews of users even more influential. These systems prioritize qualitative signals and context of use against simple keywords. In that sense, Liafefe’s positioning in the Gartner report not only improves its visibility in traditional search engines, but also consolidated it as a preferential response in the new generative search platforms.
