Telefónica today presented the ‘SOC of the Future’ at the Mobile World Congress (MWC), a new managed cybersecurity service that transforms the traditional security operations center model into a cognitive system (that is, with the capacity to simulate human thinking thanks to the use of artificial intelligence), automated and aimed at the continuous improvement of business cyber resilience.

The ‘SOC of the Future’ combines artificial intelligence capabilities integrated into the main security platforms on the market with automations and use cases developed by Telefónica Tech’s cybersecurity experts. In this way, in addition to managing alerts reactively, the system can constantly learn and optimize itself to proactively detect potential cybersecurity incidents.

Thanks to the integration of information from networks, endpoints, identities, cloud environments and external exposure surface (that is, assets and services visible from the Internet), the ‘SOC of the Future’ provides enterprise customers with a unified view of risk, prioritizing incidents according to their impact on the business and adapting detection and response mechanisms based on the threat context and accumulated operational experience.

Alejandro Ramos, Director of Cybersecurity at Telefónica Tech, stated today during his speech at the MWC session that “cybersecurity is a growing priority in all companies” and that “the traditional SOC is insufficient to face the complexities of the current context, marked by more frequent and sophisticated attacks, by the increase in the attack surface and by the lack of specialized talent.” And he added: “Our ‘SOC of the Future’ encompasses the knowledge of our cybersecurity experts and the most advanced technologies to detect and mitigate threats accurately and efficiently.”

Advanced automation in the SOC of the future

Advanced automation significantly reduces reaction times to incidents, freeing SOC cybersecurity experts from those repetitive tasks or those associated with threats already known and previously managed so that they can focus on resolving complex incidents, making high-value-added decisions, and implementing strategic initiatives for prevention and strengthening controls aimed at reducing clients’ risk exposure.

The ‘SOC of the Future’ also incorporates tools to measure the impact of incidents, showing clients the evolution of their risk exposure and the continuous improvement of their resilience.

With the ‘SOC of the Future’, Telefónica takes a decisive step in the evolution of managed cybersecurity and reinforces its position as a global benchmark in the provision of more intelligent, automated and results-oriented security services by having the ability to accompany organizations in the most complex digital environments.

Moeve, comprehensive cybersecurity for offices and energy parks

Moeve is one of the firms that is committed to moving towards an innovative and reference model in the field of cybersecurity with the help of Telefónica. Both companies are working together on the construction of a hybrid IT/OT SOC, which integrates the monitoring of the security of information technologies and industrial operations to guarantee the continuity of critical infrastructure, progressively incorporating the capabilities of the ‘SOC of the Future’.

Javier Galindo, Chief Information Security Officer of Moeve, explained today, during the session at the MWC, that “Cybersecurity is a precondition and intrinsic to our processes, and today it is integrated from the design into projects and initiatives, providing a reliable and resilient technological ecosystem for our operations. At the same time, it also guarantees the confidentiality, integrity and availability of our information in an increasingly dynamic digital environment, marked by the rapid adoption of new technologies, the massive use of data and exponential hyper connectivity.”

Galindo also assured that “our SOC 3.0 concept consolidates the convergence between IT and OT Cybersecurity under a Zero Trust framework, integrating identities, devices, networks, applications and data, maximizing synergies between both environments and guaranteeing, at the same time, coverage of their operational specificities. Moving towards this hybrid SOC 3.0 means incorporating automation and disruptive technologies such as generative AI to reduce response times, guarantee scalability, minimize manual intervention and reduce the risk of human error, maintaining a constant alignment between Cybersecurity and business, which will be key to facing the challenges of the coming years.