Salesforce has announced the expansion of its collaboration with Google Cloud to allow artificial intelligence agents to execute complete workflows between both platforms. The objective is to resolve the fragmentation of data and systems, one of the main challenges of today’s companies.
Thanks to these new integrations, organizations can deploy AI agents in everyday tools like Slack or Google Workspace, while technologies like Agentforce and Gemini Enterprise provide the necessary intelligence in the background. This allows agents to work in a coordinated manner across different systems, reducing operational friction and minimizing the time employees spend switching tools or contexts.
In an environment where companies manage large volumes of data distributed in multiple systems, the real challenge is no longer accessing the information, but converting it into relevant actions through intelligent agents. With these new integrations, Salesforce and Google Cloud seek to close that gap, making it easier for teams to work with a unified, real-time view of the customer and the business. These integrations bring Google Cloud and Salesforce together across all layers of the Agentic Enterprise—the context, work, agency, and engagement systems that turn raw intelligence into agent-powered enterprise work.
“Enterprises are ready to invest in Agentic AI, and that requires infrastructure and models that can work across the entire enterprise. Our strengthened partnership with Google Cloud offers just that to joint customers, so they can deploy Agentforce across all areas of their business and accelerate their transformation to the agent-based Agentic Enterprise,” said Srini Tallapragada, President and Chief Engineering Officer, Salesforce.
Key Integration Features
- Slack and Google Workspace are more connected than ever. Users can convert requests into full Google Workspace documents directly from Slack. Slackbot collects relevant information (conversations, documents, spreadsheets or presentations) and generates content ready to share, simplifying the step from search to action with the help of agents.
- Gemini Enterprise integrated into Slack. Gemini integrates directly into Slack as an advanced assistant, capable of searching, summarizing and cross-referencing information from multiple tools, such as Google Meet meetings or internal conversations, acting as one of the most advanced agents in the collaborative environment.
- Agentforce Sales within Gemini. Sales teams can interact with clients, generate meeting summaries, detect risks or manage opportunities without leaving Gemini. This automates manual tasks and allows teams to focus on higher-value activities, such as customer relations, supported by intelligent agents.
Salesforce and Google Cloud make it easy for AI to use all your data where it lives
“Our collaboration with Salesforce enables customers to securely connect data from both platforms to accelerate business outcomes and build a scalable foundation for the age of agents. With an enterprise-ready Salesforce agent on Gemini Enterprise, customers have a powerful new way to act on their data quickly and confidently,” said Karthik Narain, Chief Product and Business Officer, Google Cloud.
Expanding the context of agents
The backbone of this collaboration lies in the context system, that is, the underlying architecture that connects the world’s most advanced AI models with enterprise-scale data, allowing agents to operate more effectively.
Salesforce and Google Cloud make it easy for AI to use all your data where it lives, so you don’t have to worry about security or complex data migrations. From CRM records and customer signals to Google Workspace activity and BigQuery warehouses, these data connections enable agents to deliver results at a scale that was previously out of reach.
Main innovations
- Multimodal AI with Gemini in Agentforce. Agentforce incorporates Gemini models, capable of analyzing text, image and video, to solve complex tasks with greater precision using advanced agents.
- Access to data without copy (Zero Copy). Agents can query data directly from platforms such as Google BigQuery without the need to replicate it, improving efficiency and security.
- Greater governance and connection of enterprise data. The new connectors allow you to integrate information from systems such as SAP or Workday, maintaining security policies and facilitating real-time analysis driven by agents.
With this announcement, Salesforce continues to advance its strategy of offering a unified platform that combines data, artificial intelligence and automation, helping organizations transform the way they engage with their customers and operate in an increasingly digital environment through the use of agents.
