68% of law firms weekly use the generative artificial intelligence (AI) for legal investigation and the drafting of contracts, as highlighted by the Future Ready Lawyer 2024 Report 2024 of Wolters Kluwer. However, this intensive use of AI raises significant risks when technology ceases to be a support tool and begins to influence legal decision making, which could distort and compromise legal practice.
In relation to this, experts from the Spanish legal poster.es have warned that the use of conversational in legal environments implies a risk for the confidentiality of the data and decision making. These tools may not comply with the General Data Protection Regulation (RGPD), which establishes strict principles on the storage and treatment of personal information, or with the newly promulgated artificial intelligence law of the European Union, which imposes restrictions on Its use in high -risk sectors, such as judicial.
«Introducing sensitive data of customers in tools such as chatgpt or other conversational is a risk, since they do not guarantee adequate control over data storage. It is essential to ensure that the tools used by law firms comply with current regulations, such as AI and GDPR law, to protect the confidentiality of customer information and guarantee fair and impartial decision making, ”says John Coxhead, co -founder and CSO of Cartel.es.
In the legal sector
In this context, the company suggests that law firm and companies that need to optimize document management and automate processes through software as a service (SAAS) as an alternative to AI. Unlike tools such as Chatgpt, these systems offer full safety in regulatory compliance and data protection, when operating within controlled and auditable environments.
The conversational, such as chatgpt, is being integrated into law firms to streamline processes, but could compromise customer data and decision -making in legal practice in legal practice
An example of how Saas de Cartel.es technology has transformed the legal panorama without compromising information security is the fundamental role it has taken in the case of the ‘Car Cartel’. In this case, more than 9.7 million vehicles were affected by overprices due to collusory price agreements among the main car manufacturers between 2006 and 2013.
“In poster.es we believe that it is essential that Spanish law firms incorporate SAAS solutions into their document management and their judicial procedures. The implementation of these tools would make the Spanish judicial system faster, more accessible and more efficient, ”said Coxhead.
SAAS benefits in collective claim management
Through its SAAS, Cartel.es has optimized the collection and validation of documents, the calculation of compensation and the management of more than 100,000 claims open in Spain. In addition, its software operates under the General Data Protection Regulation (RGPD) of the European Union, guaranteeing maximum security against unauthorized access.
SAAS technology allows law firms to manage large volumes of data efficiently and safely, ensuring regulatory compliance and protecting the confidentiality of customer information. This is especially relevant in cases of collective claims, where document management and data validation are crucial for the success of the legal process
