The role of artificial intelligence (AI) and automation is no longer limited to a future horizon: it is transforming the present of key sectors such as retail, manufacturing and transportation and logistics. A new report prepared by Zebra Technologies in collaboration with Oxford Economics reveals that organizations that integrate these technologies in their first -line workflows not only gain efficiency, but also achieve measurable impacts in income, profitability and customer satisfaction.
The study indicates that improving processes in the first line with real -time data and intelligent operations can translate into billions of dollars for large corporations. In addition, the analysis highlights that this digital transformation is more than a technological investment: it has become a business strategy to survive and prosper in increasingly competitive markets.
The impact on the first line: more income and productivity
The results show figures that speak for themselves. Retailers reported an increase of 21% in customer satisfaction thanks to processes optimization such as inventory management. In the case of manufacturing, employees reached a 19% increase in their productivity, while transport and logistics recorded up to 21% more efficiency in their operations.
The report estimates that, if the twenty main companies on the Forbes Global 2000 list in each of these sectors achieved substantial improvements in their first line, they could generate an average of additional $ 3,000 million in income in revenues and 120 million dollars in benefits.
The role of artificial intelligence (AI) and automation is no longer limited to a future horizon: it is transforming the present of key sectors such as retail, manufacturing and transport and logistics
“The retail, manufacturing and logistics sectors are redefining in relation to the workflow, where speed, visibility and precision drive growth, raise productivity in the front line and improve customer experience,” says Joe White, Chief Product & Solutions Officer of Zebra Technologies. According to the manager, the key is in the combination of advanced technology and human intervention to “adapt to rapid changes and prosper in competitive markets.”
Artificial intelligence with tangible benefits
The report does not remain in projections: it shows how artificial intelligence is already being applied in specific cases. In retail, for example, it is used to reinforce losses prevention and improve inventory optimization. In the field of manufacturing, almost half of the organizations already explore artificial intelligence for the predictive demand for demand. In transport and logistics, more than two thirds of companies resort to these technologies to control inventories and plan deliveries with greater precision.
To these solutions are added tools such as artificial vision or RFID technology, which contribute to improving the visibility of assets and to reduce operational errors. Automation not only accelerates processes, but also minimizes risks and raises the coherence of operations.
“Zebra Technologies allows organizations of all sizes to continually boost better processes and adapt to changing conditions,” adds Bill Burns, CEO of the company. In your vision, the combination of solutions connected for the first line with intelligent automation is “designed to improve the way the work is done every day.”
Redesigning the way of working with artificial intelligence
The report emphasizes that the implementation of smart operations is not limited to reducing costs or saving time. It is about redesigning the workflow to make it more agile, flexible and capable of responding to the demands of consumers and markets constantly changing.
