Sofos has published “beyond Hype: the business reality of AI for cybersecurity”, where he reveals that, despite the fact that 65% have adopted functions of generative artificial intelligence (Genai), 89% of IT directors They are worried that failures in Genai cybersecurity tools can put their organization at risk.
On the other hand, the investigation of Sofos X-Ops, entitled “Cybercriminals have not yet climbed into the AI train (still),” also published today, shows a change in the way in which cybercriminals use AI. Although there is still skepticism about generative AI, some criminals are using it to automate routine tasks, such as the elaboration of mass emails and data analysis. Others are incorporating it into spam toolkits and social engineering.
«As with many other things in life, the mantra should be ‘trusts, but verifies’ when it comes to generative the tools. Actually, we have not taught machines to think; We have simply provided you with the context to accelerate the processing of large amounts of data, ”says Chester Wisniewski, director and CTO Field Global Sophos.
Dependence on AI and responsibility in cybersecurity
With some form of the integrated in the cybersecurity infrastructure of 98% of the companies surveyed, those responsible for you express their concern about a possible excessive dependence on AI. 87% of respondents say they are concerned about the consequent lack of responsibility in cybersecurity.
89% of IT leaders fear that generative AI failures negatively affect the cybersecurity strategies of their company, according to a Sophos survey
This concern extends to pressure to reduce the number of cybersecurity professionals due to unrealistic expectations about AI capacities to replace human operators. In all business sizes, 84% of those surveyed share this concern.
- Genai and Burnout Reduction. Priorities in the use of Genai vary according to the size of the company. While large organizations (those with more than 1,000 employees) give priority to the improvement of protection, respondents with between 50 and 99 employees qualify the reduction of burnout as their main desired benefit of the use of generative the tools. However, the pressure to reduce the number of cybersecurity professionals remains a constant concern.
- Costs and benefits of generative AI. The “Beyond The Hype” report also reveals that the costs of generative AI are difficult to quantify. 75% of IT directors agree that Genai costs in cybersecurity products are difficult to determine. Despite this, 80% of you believe that Genai will significantly increase the cost of cybersecurity tools. However, most organizations believe that generative AI offers a way to reduce total cybersecurity spending, since 87% of respondents believe that Genai savings will compensate for costs.
- Impact of AI on cybersecurity. Artificial intelligence is transforming cybersecurity, but not without challenges. According to a Gartner report, 75% of all interactions with B2B customers are expected to be managed by CRM platforms that incorporate AI and advanced automation. Sofos is at the forefront of this trend, offering solutions that integrate generative, data governance and advanced technologies to optimize operations and face challenges such as increased costs and disruption in global value chains.
