The Private Foundation Hospital de la Santa Creu I Sant Pau in Barcelona has taken a firm step towards digitalization with the integration of its processes into the Microsoft business solutions ecosystem, thanks to the collaboration with Abast.
The ABAST and MICROSOFT digital solution
With a trajectory of more than six centuries, the Private Foundation Hospital de la Santa Creu I Sant Pau not only has a fundamental role in health care and research, but also in the conservation of a historical heritage of great relevance. Its modernist enclosure, declared World Heritage by UNESCO, is a testimony of its cultural and architectural legacy.
However, the management of its different areas presented significant challenges due to the fragmentation of administrative processes. The lack of integration between departments such as finance, legal and events generated inefficiencies in the coordination of tasks, contract administration and resource management. In addition, the absence of connection with its SAP system hindered financial and operational monitoring.
The Private Foundation Hospital de la Santa Creu I Sant Pau integrates the management of its activities with Abast and Microsoft
To address these challenges, the Foundation has opted for an ecosystem of Microsoft solutions with Abast’s advice. The implementation of tools such as Dynamics 365 Sales and Customer Service, together with Power Apps and Power Automate, has allowed to improve operational efficiency and interdepartmental collaboration:
- Implementation of Dynamics 365 Sales and Customer Service to improve commercial management and attention to the different actors involved.
- Use of Power Apps and Power Automate To automate key processes, such as contract generation and assets management.
- Integration with SAPallowing the coherence of administrative and financial data.
- Power BI deployment for the analysis and monitoring of financial information.
Benefits of digital transformation
After the implementation of these solutions, the Foundation has experienced a remarkable improvement in its operations. The main benefits include:
- Greater integration between areas: The connection between finance, events and heritage with SAP allows more coordinated management.
- Process optimization: Administrative load has been reduced, minimizing errors and accelerating event management from planning to turnover.
- Key task automation: The generation of contracts and the monitoring of the billing have been simplified by Power Apps.
- Improvement in the allocation of resources: The implementation of a reservation planner has optimized the use of spaces and infrastructure.
- Increased operational efficiency: The most agile processes have facilitated the integral management of the activities of the Foundation.
An innovation model for the sector
The modernization of the Private Foundation Hospital de la Santa Creu I Sant Pau marks a precedent in the digitalization of institutions with a strong historical legacy. This project demonstrates that technology not only improves internal management, but also promotes sustainability and efficiency in heritage conservation and services.
With this transformation, the Foundation reaffirms its commitment to innovation and operational excellence, ensuring more effective and adapted management to the challenges of the future.
