A new global study prepared by Kyndryl reveals that, although companies are moving quickly in the incorporation of artificial intelligence (AI) to their strategies, most have not yet prepared its employees to face this change. The report, entitled People Readiness Reporthighlights a significant gap between technological ambition and the real training of templates, both globally and in the Spanish context.
The report, based on a survey of more than 1,000 senior executives from 25 sectors in eight regions of the world (including Spain), emphasizes that only a small group of organizations has successfully align its AI strategies with the preparation of its human teams. In our country, 90% of consulted business leaders say they have a defined strategy to apply AI, but 72% admit that their employees are not yet ready to take advantage of it effectively.
“This report shows that, although data architecture and technological infrastructure are key pieces of the puzzle, organizations that do not give priority to their templates and equipment will be losing,” warns Michael Bradshaw, a global head of applications, data and Ia in Kyndryl.
Talent gap and change resistance
One of the great challenges identified by the report is the lack of specialized talent. 57% of Spanish managers recognize that their organizations do not yet have the appropriate profiles to manage AI tools, which limits the possibilities of real application. In addition, 22% perceive attitudes of resistance or even hostility among their employees against the implementation of this technology.
Kyndryl warns of a disconnection between human strategy and implementation in its first global report on job preparation against artificial intelligence
Despite this, business leaders seem to bet more on internal training than for external hiring: 76% prefer to train their current workforce rather than incorporate new professionals.
The focus: productivity, no innovation
In Spain, the use of AI is mainly oriented to the improvement of productivity and process optimization, as detailed by the report. However, globally, only 4 out of 10 companies are using AI to make better decisions or to boost their growth. The development of new products and services barely represents the main case of use in 20% of the organizations surveyed.
Sector differences
The study also reveals that the degree of preparation varies according to the sector. The financial and insurer industries position themselves in terms of preparation for AI, while the health sector is the one that shows greater shortcomings in this area.
Kyndryl concludes that the true potential of AI will not be achieved only with technological investments, but with a commitment determined by the development of human capital. Organizations that do not integrate this dimension in their strategies run the risk of being behind the race for digital transformation.
