The cios are at a crossroads. The pressure to integrate artificial intelligence, advanced automation or analytics collides with an uncomfortable reality: much of the companies still operate with aged ERP systems that consume resources and slow down agility.
According to Microsoft, maintaining obsolete platforms can absorb up to 90% of the IT budget. With that ballast, even the most ambitious investments in the losing much of its value.
The last Excelia report, entitled “Cios on the tightrope: the high price of an obsolete ERP”, radiography this situation and offers a practical guide for companies to identify when the time has come to make the leap into a modern and prepared environment for the future.
The symptoms of an ERP that no longer responds
The study details eight indicators that function as alert signals. From the difficulty to apply security patches to the impossibility of climbing the system with new business lines. The message is clear: modernization is no longer optional, but a requirement to compete.
“ERP systems have been essential to integrate processes and provide control to organizations, but even the most advanced still need a large part of human intervention. Artificial intelligence agents are the next step: they analyze data, anticipate problems and allow conversational interactions, transforming the ERP into a proactive assistant that optimizes operations and frees the equipment of repetitive tasks,” says Juan Pablo Plaza Applications Managing Director of Excelia.
The manager adds that the key is to accompany the transformation with experience: “so that these innovations have a real impact, it is essential to count on its implementation with a partner that provides knowledge and ensures that each technological investment translates into efficiency, agility and sustainable growth.”
Eight brakes that show obsolescence
The identified symptoms of Excelia show a common pattern: ERP becomes a bottleneck that directly affects competitiveness.
Complicated or non -existent updates, which turn any patch into a high cost project.
Deficient integrations with CRM, e-commerce or mobile applications.
Manual processes that still depend on spreadsheets or duplication of data.
Scarce mobility and absence of cloud access.
Unreliable or delay reports.
Increasingly expensive maintenance.
Poor and little intuitive user experience.
Lack of scalability to accompany growth or regulatory changes.
Each of these points, individually, may seem manageable. But together they make up a scenario that limits innovation, slows the implementation of AI and exposes the company to security and competitiveness risks.
Of modernization to the intelligent ERP
The ERP update does not have to be a void leap. Excelia recommends a planned process that begins with a diagnosis of critical systems and progress progressively. Executing changes in phases, prioritizing what provides greater impact and guaranteeing compatibility reduces risks and ensures the return on investment.
The horizon of this modernization is not limited to faster and more flexible systems. Natural evolution is to incorporate artificial intelligence agents that make ERP a continuous innovation engine. These capacities allow to detect incidents before they occur, anticipate needs and improve the experience of the equipment by replacing manual tasks with conversational interactions and data -based decisions.
The Excelia proposal
The company has structured its approach to three pillars:
- Progressive modernization of ERP systems towards modular architectures.
- Intelligent integration to connect critical applications and achieve a unified vision in real time.
- Advanced automation, supported by analytics, to optimize processes and facilitate strategic decisions.
To all this is added a framework of technological governance and change management methodologies. The objective is that companies not only update their systems, but also make ERP into a dynamic platform, prepared for the arrival of new technological waves and to compete in a market where adaptation speed is the main advantage.
