92% of the technological managers of large companies consider that more than half of the employees of their organizations are not prepared to face the changes derived from the implementation of artificial intelligence (AI). This is one of the main conclusions of the report “The science of productivity: AI, adoption and experience of the employee”, prepared by Nexthink after surveying 1,100 Directors of Information Technology (IT) in Europe and the United States.
The study, which analyzes the impact of AI on the internal dynamics of organizations, also reflects that 95% of you anticipate that this transformation will be the deepest and most intense of the last decades. However, 88% admit that a good part of the workforce could be intimidated at the arrival of these new technologies.
Given this panorama, Nexthink warns of the urgent need to reinforce the digital skills of employees to prevent the strong investments provided for in the losing their effectiveness. It is estimated that the global expense in you will reach 5.61 billion dollars in 2025, of which 644,000 million will be used for generative the AI technologies.
88% of organizations believe that AI intimidates their human resources and that this attitude can make investments in this technology fail
“The AI era will mark a turning point with respect to the previous waves of digital transformation and release all its potential will be the differential factor of the next decade. However, this investigation shows that companies face the great challenge of training their employees to live up to it, otherwise, managers could end up spending millions in software and services that simply accumulate dust,” says Vedant Sampath, company.
The adoption of AI
The report also emphasizes that 42% of IT directors have difficulty measuring the impact of their investments on artificial intelligence, and 93% recognize that they need to improve their ability to detect which projects are not obtaining the expected results.
On the other hand, the rhythm of incorporation of new digital tools in companies continues to accelerate. According to Nexthink, the number of applications used by employees to grow 43%is expected in the next three years. Currently, 66% of organizations launches at least one new application, platform or tool per month, which is putting under pressure on IT departments.
The overload is palpable: 69%of respondents indicate that they cannot offer adequate adoption support to all users, a situation that causes less productivity (61%), less collaboration between equipment (51%), an increase in support requests (46%) and a growing dissatisfaction of employees (46%).
In this context, 96% of those responsible underline that it is crucial to improve the digital skills of the templates and have personalized information about their technological experience to optimize adoption processes. The benefits, according to the report, are clear: a more agile adoption of new tools (46%), greater productivity (38%) and an impulse to innovation (37%).
