Kone has reinforced his commitment to digitalization through strategic collaboration with Amazon Web Services (AWS). This alliance allows Kone to use advanced technologies to improve the flow of people and increase the comfort, convenience and safety of its users.
The integration of AWS technologies allows Kone to climb and adapt their services more quickly and efficiently, responding to the specific needs of its customers in various regions. One of the services most benefited by this collaboration is Kone 24/7 Connected Services, which uses artificial intelligence (AI) and Machine Learning (ML) for the predictive maintenance of the equipment. This approach transforms reactive maintenance into a real -time data analysis, managed from the AWS cloud.
In addition, Kone has launched Kone 24/7 Connected Services Liftsense, which extends predictive maintenance to elevators from any manufacturer. This innovation positions Kone as leader in the sector, highlighting his investment in technological development and his collaboration with AWS.
«The combination of artificial intelligence and AWS cloud connectivity not only optimizes the reliability and efficiency of our elevators, but also allows us to offer more fluid and personalized experiences to our users. In our commitment to safe, accessible and comfortable technology we can continue to promote the transformation of the intelligent cities of the future, always at the service of people and their needs ”he states Fernando Muñoz, Director of Strategy, Transformation and Marketing of Kone Italy and Iberia.
Kone and Aws: Elevators and Mechanical Stairs
The safe data processing allows Kone to constantly analyze the status of 1.6 million equipment. This proactive analysis capacity allows problems to be detected before they occur, providing technicians with the information necessary to solve them in advance. As a result, Kone has managed to reduce the incidents reported by customers by 40% and anticipate more than 70% of future failures, ensuring more fluid and safe mobility.
Kone reduces the incidents of its customers by 40% thanks to the analysis of AWS cloud
Another significant advance of this collaboration is the integration of Kone products with various elements of the building through APIS (application programming interfaces). This allows innovations such as calling the elevator through the Alexa voice assistant or a mobile app, reducing waiting times. In addition, users can receive real -time information about traffic and weather, synchronize the elevator with the intercom and automatic doors, and even allow self -employed robots to use the elevator to make deliveries between plants without human intervention.
Collaboration with AWS demonstrates Kone’s commitment to excellence and innovation in the mechanical elevators and stairs industry. Anette Murphy, commercial director of Kone Technology Services, highlighted the importance of this new service: «Companies in remote areas and of difficult access often face connectivity problems that slow down their progress and exclude them from the digital economy. Managed Leo+ complements our existing fiber network and offers an innovative option for safe and high -performance network access. In addition, it is fully managed by Colt, which simplifies the life of our clients ».
