With the high season already underway and an occupation that touches 80% in coastal areas, Spanish hotels face a challenge that goes far beyond offering rooms with sea views. Coordinate resources, anticipate the demand and avoid the waste of supplies has become essential to maintain the quality of the service and control the costs. In this equation, RFID technology emerges as a key ally.
According to the last barometer of the hotel sector prepared by STR and Cushman & Wakefield, hotel occupancy in July 2024 reached 75% nationwide, exceeding 80% in sun and beach destinations. This massive tourist flow translates into constant pressure on the internal operations of the establishments, from the management of laundry to the replacement of amenities.
To respond to this challenge effectively, many hotels are incorporating technologies such as radiofrequency identification (RFID), which allows to know in real time the state and location of items such as towels, sheets, furniture or pool equipment.
Precise planning and real -time quality control
Thanks to the RFID, the work teams can know how many uses a garment has had, what materials compose it or if it has been subjected to the appropriate wash cycles. This traceability not only improves inventory management, but also acts as a quality control tool.
“With the data provided by the RFID, hotels can better adjust the purchase and replacement of products, anticipate deterioration and reduce surpluses,” explains Maribel Payán Sutil, Executive Director of Iderotech. “This translates into less waste, greater sustainability and important cost savings.”
Security against losses and robberies
Technology is also being used to stop an old concern of the sector: losses and thefts. A study by Passport-Photo online reveals that 9 out of 10 people admit to having taken some hotel object. The RFID allows to assign a unique and imperceptible code to each product, making possible its location even outside the facilities or after the laundry passage.
This follow -up drastically reduces unjustified losses and allows hotels to quantify the real economic impact of loss, implementing more effective preventive measures.
Automation and operational efficiency
Beyond the control of assets, the RFID helps to free manual tasks such as the stock of stocks or the registration of inputs and outputs of products. According to McKinsey, this automation can reduce between 10% and 15% the time dedicated to inventories, and improve in more than 25% the precision of the stock.
The result: more agile operations, employees more focused on customer service and a more fluid experience for the host, which perceives an effective and interruption service ..
