Jaime Urquiza, Country Manager of Praxedo for Iberia and Latam

Praxedo has participated as a sponsor and exhibitor in the latest edition of AOTEC, a reference event in technology and telecommunications in Spain, held at FIBES – Seville Conference and Exhibition Palace, where it has defended the role of artificial intelligence as a key tool to improve operational efficiency, optimize costs and reinforce the profitability of local telecommunications operators.

During his presentation, titled “How to use AI to reduce costs and protect your margin on a daily basis”, Jaime Urquiza, Country Manager of Praxedo for Iberia and Latam, addressed how AI applied to field service management can contribute to optimizing routes and agendas, reducing costs derived from unnecessary travel, improving the assignment of technicians and reinforcing the traceability of interventions.

“In a market as competitive as that of telecommunications, profitability does not depend only on growth, but also on better managing each intervention and controlling the associated costs. Artificial intelligence allows for more precise planning, reducing unnecessary trips and assigning each job to the most appropriate technician, thus reducing operating costs. For local operators, this means protecting their margins without giving up the quality of the service they offer their clients,” says Jaime Urquiza.

In a context in which margins in the telecommunications market are increasingly tight, Praxedo stressed that efficiency in the field has become a decisive element for the profitability of operators and for cost control. Every unnecessary kilometer, every failed visit or every underused technician minute represents an increase in costs and a direct loss of productivity and margin for companies.

Optimize route planning

Jaime Urquiza also explained in his presentation how intelligent algorithms allow routes and agendas to be planned in seconds, especially in areas of high geographical dispersion, where the optimization of travel has a direct impact on operating costs. This type of tools can help reduce travel costs by up to 40% through more efficient planning, which has an immediate impact on reducing overall costs.

Praxedo also focused on the so-called “margin leaks” in the last mile, those inefficiencies that occur when interventions are not assigned to the appropriate technician, avoidable trips are generated or there are errors in the validation and billing of jobs, increasing unnecessary costs. Faced with this, the company highlighted the value of automated assignment by skills and proximity, which allows the most appropriate professional to be sent to each intervention, reducing costs and improving the operator’s response capacity.

Another aspect addressed during the session was the importance of digitalization and visual certification of work in the field. These tools allow you to document the interventions carried out, reduce errors, avoid billing incidents that generate additional costs and improve control over the activity of your own technicians and subcontractors.

AOTEC 2026, meeting point for the new digital economy

AOTEC is the main association of local telecommunications operators and organizer of the fair that bears its name, with which Praxedo has been collaborating as a sponsor for 4 years, reflecting the importance of the sector and the need to optimize costs in an increasingly competitive environment.

AOTEC 2026 has established itself as one of the leading events in technology and telecommunications in Spain. The meeting brings together in Seville companies, experts and key actors who are defining the new digital and knowledge economy, around areas such as artificial intelligence, digital transformation, connectivity and resilience, where cost efficiency is a key factor.

With its participation, Praxedo, a technology company specialized in Field Service Management, reinforces its position as a technological partner for operators and companies with technical teams in the field, helping them optimize costs and processes.

The company helps digitize and optimize the management of field operations, connecting office teams with technicians, improving daily planning, reducing operating costs and providing greater visibility on the status of each intervention.