Customer service management by AI
AI is transforming the way service teams meet customer expectations, spend their time, and develop their careers. For Spanish professionals,…
Technological trends to generate opportunities
Going into the new year, market uncertainty is not holding companies back, but rather driving them to transform. To prosper,…
Highest security score to protect endpoints
The security company has achieved one of the highest scores for its endpoint security solution, showing 100% detection and prevention…
The haphazard use of AI undermines business security
The shadow ITor the use of technology and tools without IT department approval, has been a challenge for cybersecurity teams…
AstraZeneca bets on Salesforce
AstraZeneca has selected Agentforce Life Sciences for Customer Engagement to help transform its global customer engagement. In this way, the…
ethical hacker, the most in-demand professional profile
Cyberattacks are a threat that increasingly affects more Spanish organizations that do not have an ethical hacker or cybersecurity manager….
GlobalSuite Solutions launches AI Governance for compliance
The company GlobalSuite Solutions has introduced AI Governance, a solution designed for organizations to confidently move forward in the era…
Securitas Direct renews its IoT network contract with Cellnex
Securitas Direct, a company specialized in protection services for people, homes and small businesses, has renewed and expanded its IoT…
Palo Alto Networks and Google Cloud AI Solutions
Palo Alto Networks’ recent State of Cloud Report, released in December 2025, reveals that customers are significantly expanding their use…
Agentforce Sales for ChatGPT makes CRM conversational
Salesforce has announced the arrival of the Agentforce Sales app for ChatGPT in order to boost work and connect the…